Privacy Policy

Last Updated: 05-11-2024

Introduction

Organic Beverage Concentrates we are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. Our registered office is located at Bleijerheidestraat 31, 6462AD, Kerkrade, Netherlands, and our registration number in the Dutch Chamber of Commerce (KVK) is 82014663.

Please read this policy carefully to understand our views and practices regarding your personal data.

1. Data We Collect

We collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, and other details you provide when contacting us.
  • Usage Data: Information about how you use our website, such as your IP address, browser type, and pages visited.
  • Transaction Data: If you purchase our products, we may collect payment details and transaction records.

2. How We Use Your Data

We use your data for the following purposes:

  • Providing Services: To process your orders, respond to inquiries, and provide support.
  • Improving Our Website and Services: To monitor, analyze, and improve our website functionality and content.
  • Marketing and Communication: To inform you about updates, promotions, or news, with your consent where required.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds under the GDPR:

  • Consent: Where you have given explicit consent (e.g., for marketing communications).
  • Contractual Necessity: To fulfill our contractual obligations when you purchase our products or services.
  • Legitimate Interests: For our legitimate interests, such as improving our website and ensuring its security.
  • Legal Obligation: To comply with applicable Dutch and EU laws.

4. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share data with trusted partners or service providers to perform necessary business functions, such as payment processing, IT support, or marketing services, always under strict confidentiality agreements.

5. International Transfers

If we transfer personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place in line with GDPR requirements, including data processing agreements and standard contractual clauses where necessary.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Retention periods may vary depending on the type of data and legal requirements.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request corrections if your data is inaccurate or incomplete.
  • Right to Erasure: You may request deletion of your data where there is no lawful reason for us to retain it.
  • Right to Restrict Processing: You have the right to request restriction of processing under certain circumstances.
  • Right to Data Portability: You can request that we transfer your data to another organization, where applicable.
  • Right to Object: You may object to the processing of your data, particularly for direct marketing purposes.
  • Right to Withdraw Consent: If we process your data based on consent, you have the right to withdraw this consent at any time.

To exercise any of these rights, please contact us at [Your Contact Email].

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.

9. Cookies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and support marketing efforts. For more information, please refer to our Cookie Policy [link to Cookie Policy if available].

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please review this policy periodically to stay informed about how we protect your data.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Organic Beverage Concentrates
Address: Bleijerheidestraat 31, 6462AD, Kerkrade, Netherlands
Email: [Your Contact Email]
KVK Registration Number: 82014663